Slightly odd for us to posting this fix on our tech support KB for inkjet printers but it bears recording as it has been the bane of our lives for years now. Symptoms: Microsoft Store runs so slowly that you could be waiting weeks for it to complete download of any of the updates waiting […]
Articles Tagged: fix
WICReset : Query Rejected error
Symptoms: Connection to printer via WIFI Attempt to reset waste ink counter (using WICReset) Error: “Query is rejected“ Fix: Temporarily connect to your printer using a USB cable Re-try reset process (it should now work) Detail: It seems that Epson have been updating firmware on some printer models recently and while we can only assume […]
WICReset: I/O Communication Error [Aug’ 2023]
There is currently a known issue that is creating a lot of “I/O Communication Error” error reports when attempting to use the WICReset app (all versions to 5.80). Best guess at this point is that a recent Windows update has created some form of block that is stopping the WICReset app from talking to the […]
WICReset :: App not microsoft verified
Scenario: When trying to open/run or install the WICReset utility on a Windows you keep being redirected to the Microsoft Store with a message “The app you’re trying to install isn’t a microsoft verified app”. Cause: Your Windows App settings are set to install from the Microsoft store only and because the app is not officially recommended/verified by Microsoft you’re […]
Cartridge lights all flashing / Not accepting all cartridges
This particular problem is one we’ve come across a few times now but never been able to identify the true cause until now. Symptoms: All cartridge lights flashing Inserting all but one of the cartridges seem to be accepted until last cartridge is inserted then fails again Hot head error or CSIC board error shown […]
Tip: Releasing cartridges when error locks printhead carriage
Sometimes when a printer has been reset in some way it hits another error code that requires you to gain access to the cartridges in the printhead carriage. Sometimes the new error blocks that so here’s one way that often works to release the carriage lock and free it up. Scenario: Your Epson printer […]
Version 5.0.16 released
The WICReset and iWIC tools have been significantly updated to resolve errors when communicating with target printers. For MacOS the error given was: USB interface open error 536870203 The new versions should now resolve this issue and are available using the following links: iWIC v5.0.16 WICReset v5.0.16 Note: The links above are static and newer […]