There is currently a known issue that is creating a lot of “I/O Communication Error” error reports when attempting to use the WICReset app (all versions to 5.80). Best guess at this point is that a recent Windows update has created some form of block that is stopping the WICReset app from talking to the […]
Articles Tagged: troubleshoot
Canon Megatank – General Troubleshooting
We’ve been seeing a lot of instances where end-users are reporting problems with their Canon Megatank printers, particularly air in the ink tubes that feed the printheads so we wanted to put a little list of issues we’ve come across and the ways we’ve resolved them. Please note this is not intended to be offered […]
WICReset – Security warnings
How the Apps work… The WICReset (and iWIC) apps have been designed to read and write data to/from compatible printers firmware/memory. This allows you to diagnose and/or have issues (particularly the waste ink counter) resolved by resetting/rewriting certain values in your printers memory. Why Security/Anti-virus often warn about the Apps Unfortunately, similar behaviour/functionality is found […]
WICReset/iWIC :: Troubleshooting
Three are some common problems/questions associated with the WICReset/iWIC utilities so this will act as a troubleshooting guide on how to resolve them. Common to both iWIC related (MacOS) WICReset related (Windows) WICReset (Windows 11 specific) Common to both Utilities (iWIC/WICReset) Q. “Query Rejected” error. A. Firmware upgrade is blocking WICReset over WIFI. Use […]