This guide has been tested on the TS6350, but may well work on other models where other published methods do not work.
Text Instructions:
You can
- Turn off Printer.
-
PUT PRINTER IN SERVICE MODE:
- Hold “OK” button down, then press and hold the POWER button
- Release the “OK” Button
- Press the STOP button 5 times
- Release the POWER button
(Wait for green stable green light)
The printer should now be in service mode.
- You can now reset the printer using the WICReset app.