This guide has been replaced by the printed instruction booklet produced for the Duo-15 Printer Potty kits. While this guide is still useful it is not as high a standard or as clear as the new version.

Note: This guide also covers the following Epson printer models:


… and some aspects of releasing the side panel for the B1100 and T1100 models


OK… here are the step by step instructions fitting a Duo / Duo-15 waste kit to a compatible printer.


Remove front panel stage #1

Removing Front Panel

Ultimately you want to remove the side panel to access the waste tubes but there are two stages to tackle before you can do this.

The first is the right side front panel which can be released by:

  • Applying pressure to the inside edge
  • While maintaining pressure easing the panel forward
  • Once the internal tabs have released their hold, ease the panel top forward
  • Now lift the panel forward, up and out and put somewhere safe.
Gently ease top of panel out and forward to remove
Remove the screws in the back plate

Release Back Panel

The back panel also holds the side panel in position so you will need to release this enough to free the side panel.

To complete this step you need to:

  • Remove the screws indicated (See 3. left)
  • Gently ease the left* side of the panel back so the tabs are free from the side panel  (See 4. left)
    Note: You do not need to completely remove the back panel.

* “left” when as seen from back of printer

Release the back plate so the tabs are out at the left (from back) side
Release the front tabs

Release Side Panel

This part of the operation is the trickiest due to the fragile nature of the tabs holding the front edge of the side panel to the case.

A few things to note:

  1. The panel releases UPWARDS
  2. There are internal tabs that cannot be reached
  3. Patience is required or you’re going to regret it

So, to complete the panel removal you need to:

  • VERY gently apply some upward pressure to the top inside edge (See 6. left)
  • Use a flat edge (eg: watchmaker screwdriver) to gently ease the front tabs forwards and off the bottom of the retaining lugs. (See 5. left)
  • Once the tabs are released you should feel the panel start to pull free so gently encourage this up and out.
Gently lift the side panel (watch the front!) to release internal tabs
Side Panel removed and tubes exposed

Accessing and Releasing the Waste Tubes

Once the side panel has been released and removed it’s well worth taking a break as you’re past the really nasty bit.

When you’re ready you should now see the waste tubes (as per 7. left).

You will need to release the flexible grey tubes from their mount points and these will then be connected to your tube extensions later.

To release:

  1. Press the two scissor like ends of the wire clamps together and slide towards the front of the printer
  2. Carefully pull the grey tube towards the front of the printer off the clear extension tube
  3. Repeat for the second tube.

IMPORTANT: Take your time with this stage and work the tubes free carefully!

Release tubes from extension mounts
Tubes released

Success – Waste Tubes Released

Assuming you haven’t hit any problems you should now have your waste tubes release (as per 9 left).

Drill case and insert the primary waste tube

Modifying and Inserting Primary Extension Tube

You will need to modify your printer case slightly to extend your waste tube out of the printer so drilling a single hole (large enough to accept your kits waste tube) is required.

Tip: Remember the hole needs to be below the side panels position when it is replaced.

Once you have the hole made, remove the Y-part of your Duo kit and insert the free end through the hole, threading it forward as shown (see 10 left).


Attach Y-part to inserted extension tube

Thread Tube Extension and Re-attach Tube Parts

With the primary extension tubing inserted attach the Y-part and continue threading the tubing forward

Re-attach shorter tube parts to Y-part
Connect up the waste tubes to the extension parts

Connecting Waste Tubes to Kit Extensions.

Finish off the connections by joining the extension parts to the original waste tubes and then gently pulling the external tube part out to take up the slack.

(see 13. left)

Optional: Securing the tubes in position

Optional: Securing Waste Tubes

This is entirely optional but you may want to secure the tubing so that it doesn’t flop about or get caught when replacing the side panel.

Few things to remember when securing the tubes:

  1. Make sure the tube does not fold or kink at any point
  2. Make sure any attachments do not flatten the tubing
  3. Make sure the tube will not be flattened, kinked or folded when the side panel is replaced
Duo-15 positioning of the Y-part against the back of the case

Duo-15: Y-part position

If you have a Duo-15 waste kit then your extension tube parts (the shorter tube bits) will allow you to pull the Y-part back to the hole in the back of the case. In this position the part acts as a strain relief and stops the inner tubing being stressed or stretched if someone catches or pulls the external tubing.

Note: The standard Duo waste kit tubing has 10cm parts so will not allow the Y-part to reach to the back without potentially kinking the printers waste tubes.. Wrapping some electricians tape (at the 5cm point back from the Y-part) on the long tubing part, will act as an alternative strain relief if you need one.

Tube extended out of the printer (All Done)


With the tubing fitted you now reinstall the case panels in reverse order. However remember to attach the side panel carefully so the waste tubes are not caught, crimped or otherwise in a way that would stop waste ink flow.

Attach your waste tank and you are good to go.

Resetting the Waste Ink Counter

Both the R1900 and R2880 are supported by AdjProg service utilities and these are freely available with any Duo / Duo15 waste kit purchase (1 per kit).

The R2000 is only currently supported by the WICReset Utility (key purchase required)

The R1900/R2880 are also compatible with the WICReset Utility (key purchase required) for those who don’t wish to purchase a waste kit or who only have access to Apple Mac iOS systems.

Remember: The most up to date information on reset utilities will be available via the QuickFind tool.

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