Symptoms: Connection to printer via WIFI Attempt to reset waste ink counter (using WICReset) Error: “Query is rejected“ Fix: Temporarily connect to your printer using a USB cable Re-try reset process (it should now work) Detail: It seems that Epson have been updating firmware on some printer models recently and while we can only assume […]
Articles Tagged: firmware
HP Pagewide, Pro-X Firmware downgrade
This guide is based on the work of LucaTNT which specified the HP Pagewide Pro-477dw for this approach but we’ve subsequently found that the method works for other HP printers including the HP Pagewide P57750dw which we have in our office. Scenario: So you have an HP Pro-X or Pagewide printer and you’re using compatible […]
HP MFP P57750 firmware – dynamic security
Update: We have managed to locate a workaround that allows end-users to downgrade the firmware on P57750 printers and other HP Pro-X and Pagewide printers. The new guide to resolve this is now up on this page. A quick heads up as we’ve just been caught out by this with our HP P57750 printer. A […]