WICReset: USB vs’ WIFI Connection

Because the WICReset utility now supports connection and reset functionality over WIFI, we are frequently asked “Why do we still recommend using a USB cable connection to reset and not WIFI?” The reason we strongly recommend a USB connection for the waste counter reset is that the reset process writes a value to the printers […]

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WICReset: Windows 10/11 S Mode compatibility

Windows 10 and 11 both have a version which is called “S mode”. This is described as: ..a version of Windows 10 that’s streamlined for security and performance, while providing a familiar Windows experience. To increase security, it allows only apps from the Microsoft Store, and requires Microsoft Edge for safe browsing. Ref: https://support.microsoft.com/en-us/windows/windows-10-and-windows-11-in-s-mode… This […]

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Cleaned the pads, but my Epson is still not working! Why?

We often get visitors who’ve used one of our guides to locate and access the waste ink pads in their printer and hit this problem…   User Submitted question: Hello sir, I recently searched for the printer ink’s pads nearing end of service life help. I found out your site and the instructions you provided. […]

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Waste Ink Counter: What is it?

What is a “Waste Ink Counter” A waste ink counter resides in the printers firmware (non-volatile memory) and consists of an ambiguous value that the printer will increment over time with each operation that generates waste ink. What causes a waste ink related error? Each printer will have a pre-determined limit or trigger value that […]

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WICReset :: App not microsoft verified

Scenario: When trying to open/run or install the WICReset utility on a Windows you keep being redirected to the Microsoft Store with a message “The app you’re trying to install isn’t a microsoft verified app”. Cause: Your Windows App settings are set to install from the Microsoft store only and because the app is not officially recommended/verified by Microsoft you’re […]

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Installation: Canon G2500

This video covers the installation and reset process for the Canon Megatank G-2500 printer. The Printer Potty installation process is very similar for other G series printers while the reset process may differ, particularly for earlier models that could be reset using the printers own control panel/buttons to complete the task. Printer Potty Kit: Solo-G2 […]

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Version 5.58 released as Printer Potty WICReset

Update: 30th August 2020.. Earlier concerns that there was a bug in the 5.58 update were quickly resolved. It turned out to be problems with the Windows 10 feature update which broke a number of printer related functions for some time. Update: 6th June 2020..  Please note this version appears to have a bug that […]

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Deactivated Keys

Due to a security breach, a number of WICReset keys were exposed to a third party. As a result, all unused keys issued before the breach were deactivated and replacements issued to suppliers. If you are reaching this post as a result of an error with this message: This key has been deactivated: << KEY […]

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Version 5.0.16 released

The WICReset and iWIC tools have been significantly updated to resolve errors  when communicating with target printers. For MacOS the error given was: USB interface open error 536870203 The new versions should now resolve this issue and are available using the following links: iWIC v5.0.16 WICReset v5.0.16 Note: The links above are static and newer […]

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