The Windows version of WICReset has been updated and released as Version 5.95 The new version is available using the following link: WICReset v5.95 iWIC v5.59 (no change) Note: The links above are static for those versions only. Newer/latest versions may be available via the following links: iWIC (Latest) WICReset (Latest) Please note that […]
Articles Tagged: wicreset
WICReset : Query Rejected error
Symptoms: Connection to printer via WIFI Attempt to reset waste ink counter (using WICReset) Error: “Query is rejected“ Fix: Temporarily connect to your printer using a USB cable Re-try reset process (it should now work) Detail: It seems that Epson have been updating firmware on some printer models recently and while we can only assume […]
Version 5.80 Available – Printer Potty WICReset
The WICReset app version 5.80, for Windows, is currently available with some improvements and bug fixes. We have not released this as a full update yet as some anti-virus vendors are currently marking it as potentially malicious so we’re working to get those false positive reports removed first. The new version is available using the […]
WICReset: I/O Communication Error [Aug’ 2023]
There is currently a known issue that is creating a lot of “I/O Communication Error” error reports when attempting to use the WICReset app (all versions to 5.80). Best guess at this point is that a recent Windows update has created some form of block that is stopping the WICReset app from talking to the […]
Replaced Maintenance Box BUT Still Have Service Required Error?
Short version: If you have an Epson inkjet printer that is equipped with a maintenance box but you now find your printer has a “Service required” error that isn’t fixed by replacing the maintenance box, then it’s likely your printers platen waste ink pad counter is now “full”. This counter may be resettable using the […]
WICReset Instruction Videos – MacOS
Wherever possible we release video instructions for the different MacOS versions for those of you trying to get your printer reset using the iWIC (MacOS) version of the WICReset utility. IMPORTANT: Macs that use the Apple M1, M2 or M3 chips will need to install the Rosetta app in order to use the WICReset app. […]
WICReset: USB vs’ WIFI Connection
Because the WICReset utility now supports connection and reset functionality over WIFI, we are frequently asked “Why do we still recommend using a USB cable connection to reset and not WIFI?” The reason we strongly recommend a USB connection for the waste counter reset is that the reset process writes a value to the printers […]
WICReset: Windows 10/11 S Mode compatibility
Windows 10 and 11 both have a version which is called “S mode”. This is described as: ..a version of Windows 10 that’s streamlined for security and performance, while providing a familiar Windows experience. To increase security, it allows only apps from the Microsoft Store, and requires Microsoft Edge for safe browsing. Ref: https://support.microsoft.com/en-us/windows/windows-10-and-windows-11-in-s-mode… This […]
Cleaned the pads, but my Epson is still not working! Why?
We often get visitors who’ve used one of our guides to locate and access the waste ink pads in their printer and hit this problem… User Submitted question: Hello sir, I recently searched for the printer ink’s pads nearing end of service life help. I found out your site and the instructions you provided. […]
Waste Ink Counter: What is it?
What is a “Waste Ink Counter” A waste ink counter resides in the printers firmware (non-volatile memory) and consists of an ambiguous value that the printer will increment over time with each operation that generates waste ink. What causes a waste ink related error? Each printer will have a pre-determined limit or trigger value that […]