A direct USB connection (between printer and computer with reset utility) is required to complete a waste counter reset. The reason for this is that the waste ink counter resides in the printer firmware and as such a stable connection is required. Network connections, particularly wireless, can be interrupted at a critical juncture and any […]
Category: WICReset
Support information related to the WICReset and iWIC utilities
WICReset – not commonly downloaded warning
With so many computer programs being infected as trojans, some other forum of virus and the like, there’s an increasing level of paranoia being built into Malware scanners and increasingly into web browsers. As a result, we’re starting to see reports that were originally associated with the AdjProg utilities, being linked to downloads of the […]
WICReset :: About
The Waste Reset tool provided by Printer Potty is a custom version of the WICReset tool available through various outlets on the Internet. Our particular version includes links to our own support documentation, news updates and other localised resources that we hope improve or surpass anything you might receive with the original utility. Compatibility The […]
WICReset :: Manual
Please choose the most appropriate instructions for your computer operating system: MacOS – iWIC/WICReset instruction video How to install iWIC/WICReset on MacOS (detailed troubleshooting guide) Windows WICReset Instruction video (2020 guide) Windows 7 (Archived) WICReset Instruction video
WICReset :: Workforce 840 Compatibility Problems
This issue diagnosis is unconfirmed but various reports of WICReset problems and successes offer some clues about when/how the Workforce 840 can be successfully reset by the WICReset tool. Problems: The WICReset tool cannot successfully reset the waste counter in a way that survives a power cycle (ie: power on/off) if the printer has already […]
WICReset/iWIC :: Troubleshooting
Three are some common problems/questions associated with the WICReset/iWIC utilities so this will act as a troubleshooting guide on how to resolve them. Common to both iWIC related (MacOS) WICReset related (Windows) WICReset (Windows 11 specific) Common to both Utilities (iWIC/WICReset) Q. “Query Rejected” error. A. Firmware upgrade is blocking WICReset over WIFI. Use […]