WICReset: USB vs’ WIFI Connection

Because the WICReset utility now supports connection and reset functionality over WIFI, we are frequently asked “Why do we still recommend using a USB cable connection to reset and not WIFI?” The reason we strongly recommend a USB connection for the waste counter reset is that the reset process writes a value to the printers […]

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WICReset :: App not microsoft verified

Scenario: When trying to open/run or install the WICReset utility on a Windows you keep being redirected to the Microsoft Store with a message “The app you’re trying to install isn’t a microsoft verified app”. Cause: Your Windows App settings are set to install from the Microsoft store only and because the app is not officially recommended/verified by Microsoft you’re […]

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WICReset – Security warnings

How the Apps work… The WICReset (and iWIC) apps have been designed to read and write data to/from compatible printers firmware/memory. This allows you to diagnose and/or have issues (particularly the waste ink counter) resolved by resetting/rewriting certain values in your printers memory. Why Security/Anti-virus often warn about the Apps Unfortunately, similar behaviour/functionality is found […]

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WICReset “Is it safe?”… Yes

We do get asked a lot about how safe the WICReset tool is to use and while it’s one thing for us to use the tool on our own systems without reservation. we completely understand why third party evidence is more reassuring. The current 5.0.59 version of WICReset (Printer Potty version – August 30th 2020) […]

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WICReset : Firewall / IP / Port information

If you are attempting to use WICReset, iWIC or the Debian equivalent utilities via a protected network such as a school, college, etc… then the following information should help you (or your IT support team) to create the temporary access rules required to enable the utility to work. Server/IP: resetters.com / 178.63.104.69 Ports: 23457 (TCP) […]

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WICReset utility – Fake Version Circulating

It’s come to our attention that a version of the WICReset utility is in the wild that claims to be compatible but will not work with keys issued by OctoInkjet or any other authorised vendor for the WICReset developers. Please ensure that you only download utilities from: printerpotty.com octoink.co.uk (also octoinkjet.co.uk) 2manuals.com Other versions are […]

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USB connection required

A direct USB connection (between printer and computer with reset utility) is required to complete a waste counter reset. The reason for this is that the waste ink counter resides in the printer firmware and as such a stable connection is required. Network connections, particularly wireless, can be interrupted at a critical juncture and any […]

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WICReset – not commonly downloaded warning

With so many computer programs being infected as trojans, some other forum of virus and the like, there’s an increasing level of paranoia being built into Malware scanners and increasingly into web browsers. As a result, we’re starting to see reports that were originally associated with the AdjProg utilities, being linked to downloads of the […]

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WICReset :: About

The Waste Reset tool provided by Printer Potty is a custom version of the WICReset tool available through various outlets on the Internet. Our particular version includes links to our own support documentation, news updates and other localised resources that we hope improve or surpass anything you might receive with the original utility. Compatibility The […]

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WICReset :: Manual

Please choose the most appropriate instructions for your computer operating system: MacOS – iWIC/WICReset instruction video How to install iWIC/WICReset on MacOS (detailed troubleshooting guide) Windows WICReset Instruction video (2020 guide) Windows 7 (Archived) WICReset Instruction video

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