Category: Updates

Updates to the WICReset service have resulted in a number of printers failing to reset with the error: Could not write value to printer EEPROM Note: The error appeared whenever a waste ink counter reset was attempted but did not use up the WICReset key so it did not result in any wasted keys. This […]

Due to the unexpected downtime and problems experienced recently the OctoInkjet site has been updated to provide a status monitor for the WICReset service. This is provided on all product pages that include a WICReset/iWIC key (eg: http://www.octoinkjetco.uk/keys/ ) Hopefully there won’t be a repeat but this will at least provide a useful reference to […]

Last Update: Feb’ 5th 2014 12:00GMT As promised we’ve had further information regarding the WICReset service failure which was apparently down to a substantial hardware failure. The system required a complete restore of the server to new hard drives and took quite a while to fix. This was completed yesterday but obviously the situation is […]

A new version of our Waste Ink Utility has been released (3.60.0025 – Dec 12 2013) with a few minor bug fixes and a slightly tidier interface. This release has also changed the program icon to match the OctoInkjet logo, just in case anyone is still looking for the Red U’ icon.

We’ve recently updated our Waste Ink Utility to version 3.55.0000 (Nov 6th 2013) which includes a few minor updates. Inclusion of an Italian language interface Compatibility added for: EP-705A EP-805A PM-125 PM404A PX-1004 XP-215 XP-217 You can download using this link.

A new step-by-step guide to extracting and using the WICReset tool (Printer Potty version) has now been added to the WICReset manual page. The new guide provides a more accessible format for those who prefer static images and covers the basics, including: Extracting the file (from the downloaded zip file). Reading the waste ink counter(s) […]

We’re happy to announce the release of the Printer Potty Solo-XP2 waste ink kit, providing a solution for the Epson Expression Premium range including the following models: XP-600 XP-605 XP-700 XP-750 XP-800 XP-850 In addition, OctoInkjet will shortly be releasing a series of refill kit bundles to compliment these printers to take advantage the ease […]

The previously reported issue with version 3.45.0000 (Aug 2 2013) has now been resolved with a new version of our utility now available. Version 3.50.7 (Sep 13 2013) can now downloaded here. Please download the new version and use it to replace your existing utility.   Note: You can always download the most recent release […]

Update: This issue has now been resolved with a new version of custom utility (read more)   Original Post: There is currently a known issue with our custom version of WICReset (version 3.45.0000 – Aug 2 2013) which can generate an “unhandled exception” error. We are waiting for an updated version to deal with this […]

We’ve still got some work to do but the new Printer Potty website is finally taking shape after a long year of research and development.