We do get asked a lot about how safe the WICReset tool is to use and while it’s one thing for us to use the tool on our own systems without reservation. we completely understand why third party evidence is more reassuring.

The current 5.0.59 version of WICReset (Printer Potty version – August 30th 2020) has been submitted to VirusTotal where you can check the various scan reports:

  • Download Link Report ( for version 5.59 )
  • Utility Report ( for utility version 5.59 )

NB: There was a single false positive for an earlier version which has been resolved.
Other malware scanners (eg: Norton 360) tend to report false positives, particularly when the version is new and we are reporting these to the relevant sites as/when we hear about them so please, if you can, check this article and provide the details requested so we can act on those too.

The utility does communicate over the internet and will auto-update to the latest version when a new release is available. As a result we will repeat this exercise each time there is an update.

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