Due to a security breach, a number of WICReset keys were exposed to a third party. As a result, all unused keys issued before the breach were deactivated and replacements issued to suppliers.

If you are reaching this post as a result of an error with this message:

This key has been deactivated: << KEY >>
Please, follow this link for more information:

…please contact the seller that sold your key(s) with the following information:

  • Unused key(s) showing this error
  • Your name (marketplace username if appropriate)
  • Email address
  • Order reference(s)

.. basically, any information that would help identify your order so that a replacements can be issued for any that remain unused.


Please note that only the key data itself was exposed by the breach. Contact or other personally identifiable information remains secure and is not associated with the keys.


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