WICReset: USB vs’ WIFI Connection

Because the WICReset utility now supports connection and reset functionality over WIFI, we are frequently asked “Why do we still recommend using a USB cable connection to reset and not WIFI?” The reason we strongly recommend a USB connection for the waste counter reset is that the reset process writes a value to the printers […]

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WICReset : Resolving C-ARES DNS Resolution error

C-ARES DNS Resolution error. Channel is being destroyed. Could not identify IP address of the remote server. This problem often comes up where firewall software on the computer has decided that the WICReset app/utility is potential malware and is blocking access to the internet. To fix this issue usually the fix is to disable your […]

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WICReset: Windows 10/11 S Mode compatibility

Windows 10 and 11 both have a version which is called “S mode”. This is described as: ..a version of Windows 10 that’s streamlined for security and performance, while providing a familiar Windows experience. To increase security, it allows only apps from the Microsoft Store, and requires Microsoft Edge for safe browsing. Ref: https://support.microsoft.com/en-us/windows/windows-10-and-windows-11-in-s-mode… This […]

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Reset waste ink counter: R300 – no reset key needed

The Epson Stylus Photo R300 was one of the last printer models that allowed you to reset the waste ink counter directly via the button panel on the printer but somehow we forgot to share it here. So, it’s late but here’s the process for resetting the waste ink counter on an R300 model printer, […]

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Waste Ink Counter: What is it?

What is a “Waste Ink Counter” A waste ink counter resides in the printers firmware (non-volatile memory) and consists of an ambiguous value that the printer will increment over time with each operation that generates waste ink. What causes a waste ink related error? Each printer will have a pre-determined limit or trigger value that […]

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WICReset :: App not microsoft verified

Scenario: When trying to open/run or install the WICReset utility on a Windows you keep being redirected to the Microsoft Store with a message “The app you’re trying to install isn’t a microsoft verified app”. Cause: Your Windows App settings are set to install from the Microsoft store only and because the app is not officially recommended/verified by Microsoft you’re […]

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WICReset – Security warnings

How the Apps work… The WICReset (and iWIC) apps have been designed to read and write data to/from compatible printers firmware/memory. This allows you to diagnose and/or have issues (particularly the waste ink counter) resolved by resetting/rewriting certain values in your printers memory. Why Security/Anti-virus often warn about the Apps Unfortunately, similar behaviour/functionality is found […]

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Deactivated Keys

Due to a security breach, a number of WICReset keys were exposed to a third party. As a result, all unused keys issued before the breach were deactivated and replacements issued to suppliers. If you are reaching this post as a result of an error with this message: This key has been deactivated: << KEY […]

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Reverting/Recovering Firmware – Epson printers

In some instances Epson inkjet printers can stop functioning normally and there have been a number of causes for this including firmware updates, reset processes and even just sending a print job. Whatever the reason Epson does have an option to revert or recover the printer firmware in some printers. The articles provided via the […]

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WICReset : Firewall / IP / Port information

If you are attempting to use WICReset, iWIC or the Debian equivalent utilities via a protected network such as a school, college, etc… then the following information should help you (or your IT support team) to create the temporary access rules required to enable the utility to work. Server/IP: resetters.com / 178.63.104.69 Ports: 23457 (TCP) […]

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