We’ve now created new video guides for MacOS users trying to get their printer reset using the iWIC (MacOS) version of the WICReset utility.


Installing WICReset (iWIC) on MacOS
Covers the common security errors and instructions for resolving these messages to install the utility successfully.

Using WICReset (iWIC) utility on MacOS
Covers the installation, running and use of iWIC to read and reset waste ink counters plus some of the other functions available in the utility.


Monterey 12.x Specific issues:

We’ve recently learned that MacOS version 12.1 onwards has changed a few things that make it difficult to allow the iWIC app to work with this operating system. Thankfully there is a fix and we’ll get this as a video of our own in due course but this video below provides the basics albeit a bit garbled and not as easy to follow, but it should work.

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