Symptoms: Connection to printer via WIFI Attempt to reset waste ink counter (using WICReset) Error: “Query is rejected“ Fix: Temporarily connect to your printer using a USB cable Re-try reset process (it should now work) Detail: It seems that Epson have been updating firmware on some printer models recently and while we can only assume […]
Category: Updates
News, Updates and other info for the Printer Potty WICReset utility
Version 5.80 Available – Printer Potty WICReset
The WICReset app version 5.80, for Windows, is currently available with some improvements and bug fixes. We have not released this as a full update yet as some anti-virus vendors are currently marking it as potentially malicious so we’re working to get those false positive reports removed first. The new version is available using the […]
WICReset: I/O Communication Error [Aug’ 2023]
There is currently a known issue that is creating a lot of “I/O Communication Error” error reports when attempting to use the WICReset app (all versions to 5.80). Best guess at this point is that a recent Windows update has created some form of block that is stopping the WICReset app from talking to the […]
Windows 11 compatibility fix
Windows 11 does work with the WICReset app/utility but it’s critical that you install the Epson driver from the Epson support site for your printer. The default Microsoft driver for Windows 11 does not allow the WICReset app to communicate properly with the printer to allow it to reset the waste counter, etc… So, make […]
Version 5.70 released – Printer Potty WICReset
The WICReset app has been updated recently to version 5.70 with mostly a rewrite of the code to improve its performance. Earlier versions will receive the option to download and install the updated release and while not necessary at this time it may be necessary to maintain functionality at a later date. The new versions […]
Printer Potty Installation Guide Updates
We’re in the process of shooting and releasing new video guides to cover our Printer Potty and newer Printer Pad products. The installation guides expand our existing resources for various different printer models and these are now up on the Support.PrinterPotty.com site and on Youtube. We have also transferred many of the waste ink related […]
[Resolved] Server/Service Offline issues
Issues with the WICReset service being unavailable/offline were resolved early morning Sunday 25th July 2021. Server admins have asked us to pass on their apologies for the inconvenience caused. A series of upgrades was required to resolve the issues being experienced and this was completed over the weekend. Original Post As at time of […]
WICReset video guide updated (rough edit)
We re-shot the process for downloading, installing and using the newer versions of the WICReset utility. A rough edit of the new video has been made available on our WICReset manual page. A cleaner, more comprehensive edit of the video will be provided at a later date, when more time allows, but the rough draft […]
Version 5.59 released – Printer Potty WICReset
Small update released 21st August 2020. As before, other advanced functions such as firmware downgrades, etc… are only available via the 2manuals.com utility versions (These are available directly from 2manuals.com). Note: You may need to download and install this version manually as Automatic update has been disabled for now. The new versions are […]
WICReset “Is it safe?”… Yes
We do get asked a lot about how safe the WICReset tool is to use and while it’s one thing for us to use the tool on our own systems without reservation. we completely understand why third party evidence is more reassuring. The current 5.0.59 version of WICReset (Printer Potty version – August 30th 2020) […]