HP MFP P57750 firmware – dynamic security

A quick heads up as we’ve just been caught out by this with our HP P57750 printer. A firmware update that we thought we’d blocked has been applied to the printer and predictably the firmware blocks all non HP chips, rendering the printer useless. Firmware version: MAHDWOPP1N001.2228B.00 Build Date: 2022-07-06 Release Date: 2022-08-02 This will […]

Read More

What are the different tank dimensions for Printer Potty kits?

These are the dimensions for the most commonly provided tanks including in Printer Potty waste ink kits (not Printer Pads) *Required [length/depth] indicates the amount of space to allow for tube fitting, venting, or full capacity to be reached successfully. **Useable [capacity] indicates the volume available before you need to consider emptying the tank Box […]

Read More

Cleaned the pads, but my Epson is still not working! Why?

We often get visitors who’ve used one of our guides to locate and access the waste ink pads in their printer and hit this problem…   User Submitted question: Hello sir, I recently searched for the printer ink’s pads nearing end of service life help. I found out your site and the instructions you provided. […]

Read More

An Introduction to Waste Ink

The Error The most common error message that customers receive is “Parts” or “Waste pads” “inside the printer have reached the end of their Service Life“. You are then directed to read your manual which, unfortunately, doesn’t tell you anything. Worse still, Epson first line support are renowned for recommending disposal of printers with this […]

Read More

How long does it take to create a Modification guide?

The time required to create our installation guides has changed markedly over the years and if anything things are taking much longer to create. We try to source one of the target printers by locating a spares/repair unit or (in more frequent cases now) we purchase the printer brand new (and immediately void the warranty). […]

Read More

Waste Ink Counter: What is it?

What is a “Waste Ink Counter” A waste ink counter resides in the printers firmware (non-volatile memory) and consists of an ambiguous value that the printer will increment over time with each operation that generates waste ink. What causes a waste ink related error? Each printer will have a pre-determined limit or trigger value that […]

Read More

Diagnostics – Preparing for Support

This article is a best practice guide that helps us to help you get the support you need. If you provide the information suggested below we’re able to understand, research and reply to your issue promptly without needing to waste time.   So, if you’re about to ask for some support, please provide as much […]

Read More

Reset Ink Level – Epson Ecotank ET series

Ecotank ET series printers seem to have more accessible functionality for handling basic maintenance tasks and this seems to include resetting the ink levels. Obviously, first thing to do is make sure you’ve refilled the ink tanks properly then follow this process: Press the  button, if necessary. Press the left or right arrow button to select Setup > Maintenance > Reset […]

Read More

Cartridge lights all flashing / Not accepting all cartridges

This particular problem is one we’ve come across a few times now but never been able to identify the true cause until now. Symptoms: All cartridge lights flashing Inserting all but one of the cartridges seem to be accepted until last cartridge is inserted then fails again Hot head error or CSIC board error shown […]

Read More

Reset Ink Level – Epson Ecotank L series

There are a plethora of guides that exist on the Internet that show you how to do this but most of them miss out a critical detail in the process or are somewhat ambiguous so we’ve written a comprehensive guide that avoids that.   The Buttons These are the buttons you will be pressing as […]

Read More