Diagnostics – Preparing for Support

This article is a best practice guide that helps us to help you get the support you need. If you provide the information suggested below we’re able to understand, research and reply to your issue promptly without needing to waste time.   So, if you’re about to ask for some support, please provide as much […]

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Reset Ink Level – Epson Ecotank ET series

Ecotank ET series printers seem to have more accessible functionality for handling basic maintenance tasks and this seems to include resetting the ink levels. Obviously, first thing to do is make sure you’ve refilled the ink tanks properly then follow this process: Press the  button, if necessary. Press the left or right arrow button to select Setup > Maintenance > Reset […]

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Cartridge lights all flashing / Not accepting all cartridges

This particular problem is one we’ve come across a few times now but never been able to identify the true cause until now. Symptoms: All cartridge lights flashing Inserting all but one of the cartridges seem to be accepted until last cartridge is inserted then fails again Hot head error or CSIC board error shown […]

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Reset Ink Level – Epson Ecotank L series

There are a plethora of guides that exist on the Internet that show you how to do this but most of them miss out a critical detail in the process or are somewhat ambiguous so we’ve written a comprehensive guide that avoids that.   The Buttons These are the buttons you will be pressing as […]

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Tip: Releasing cartridges when error locks printhead carriage

Sometimes when a printer has been reset in some way it hits another error code that requires you to gain access to the cartridges in the printhead carriage. Sometimes the new error blocks that so here’s one way that often works to release the carriage lock and free it up.   Scenario: Your Epson printer […]

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Waste Ink: Disposal

At present the best advice we’ve received regarding disposal of waste ink collected from desktop inkjet printers (water based) is to pour the waste ink into an old container that can be sealed and placed in the household bin/garbage-can or similar. Some common sense but important points to note: Don’t put the ink in a […]

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Waste Ink: Should you re-use it?

We get asked this question a lot and it’s one that appears on various forums, gets discussed at length and some waste kit resellers even encourage it as an “environmentally friendly” approach to waste ink. It isn’t. So, to cut to the chase; No, we do not recommend you re-use your waste ink in your […]

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