Update: We have managed to locate a workaround that allows end-users to downgrade the firmware on P57750 printers and other HP Pro-X and Pagewide printers. The new guide to resolve this is now up on this page. A quick heads up as we’ve just been caught out by this with our HP P57750 printer. A […]
Category: General
What are the different tank dimensions for Printer Potty kits?
These are the dimensions for the most commonly provided tanks including in Printer Potty waste ink kits (not Printer Pads) *Required [length/depth] indicates the amount of space to allow for tube fitting, venting, or full capacity to be reached successfully. **Useable [capacity] indicates the volume available before you need to consider emptying the tank Box […]
Cleaned the pads, but my Epson is still not working! Why?
We often get visitors who’ve used one of our guides to locate and access the waste ink pads in their printer and hit this problem… User Submitted question: Hello sir, I recently searched for the printer ink’s pads nearing end of service life help. I found out your site and the instructions you provided. […]
An Introduction to Waste Ink
The Error The most common error message that customers receive is “Parts” or “Waste pads” “inside the printer have reached the end of their Service Life“. You are then directed to read your manual which, unfortunately, doesn’t tell you anything. Worse still, Epson first line support are renowned for recommending disposal of printers with this […]
How long does it take to create a Modification guide?
The time required to create our installation guides has changed markedly over the years and if anything things are taking much longer to create. We try to source one of the target printers by locating a spares/repair unit or (in more frequent cases now) we purchase the printer brand new (and immediately void the warranty). […]
Waste Ink Counter: What is it?
What is a “Waste Ink Counter” A waste ink counter resides in the printers firmware (non-volatile memory) and consists of an ambiguous value that the printer will increment over time with each operation that generates waste ink. What causes a waste ink related error? Each printer will have a pre-determined limit or trigger value that […]
Diagnostics – Preparing for Support
This article is a best practice guide that helps us to help you get the support you need. If you provide the information suggested below we’re able to understand, research and reply to your issue promptly without needing to waste time. So, if you’re about to ask for some support, please provide as much […]
Reset Ink Level – Epson Ecotank ET series
Ecotank ET series printers seem to have more accessible functionality for handling basic maintenance tasks and this seems to include resetting the ink levels. Obviously, first thing to do is make sure you’ve refilled the ink tanks properly then follow this process: Press the button, if necessary. Press the left or right arrow button to select Setup > Maintenance > Reset […]
Cartridge lights all flashing / Not accepting all cartridges
This particular problem is one we’ve come across a few times now but never been able to identify the true cause until now. Symptoms: All cartridge lights flashing Inserting all but one of the cartridges seem to be accepted until last cartridge is inserted then fails again Hot head error or CSIC board error shown […]
Reset Ink Level – Epson Ecotank L series
There are a plethora of guides that exist on the Internet that show you how to do this but most of them miss out a critical detail in the process or are somewhat ambiguous so we’ve written a comprehensive guide that avoids that. The Buttons These are the buttons you will be pressing as […]